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Resources

Senior Resources in Dallas, TX

Insurance is only one piece of aging well in North Texas. This page collects the local programs and agencies Dallas seniors ask us about most: benefits counseling, transportation, county health services, and the hospital systems that determine which Medicare networks make sense.

We keep this list because the same questions come up during every plan review. If you need something that isn't here, call and ask; we'll point you toward the right office.

  • Benefits counseling and Medicare help
  • Transit, county services and daily living support
  • Government offices and hospital systems
Downtown Dallas, Texas skyline at golden hour

Benefits counseling and Medicare help

  • Texas HHS Area Agency on Aging of Dallas County

    Free benefits counseling for Medicare, Medicaid and long-term care questions for residents of Dallas County.

  • The Senior Source

    Dallas nonprofit offering care coordination, caregiver support, and a HICAP-style Medicare counseling program (Benefits Counseling).

  • Medicare.gov

    The official plan finder, coverage rules and enrollment windows straight from CMS.

Transit, county services and daily living

  • Dallas Area Agency on Aging

    Regional planning agency coordinating meals, transportation and in-home services for seniors across greater Dallas.

  • DART Paratransit

    Curb-to-curb transportation for riders who cannot use fixed-route DART buses or trains, serving Dallas and nearby suburbs.

  • Dallas County Health and Human Services

    County-run public health programs, immunizations and social services for older adults in Dallas County.

Government offices and insurance oversight

  • Social Security Administration, Dallas offices

    Retirement and disability benefits, Part A and Part B enrollment, and Extra Help applications at local Dallas field offices.

  • Texas Department of Insurance

    State regulator for insurance complaints, agent license lookups, and consumer protection questions.

  • UT Southwestern and Baylor University Medical Center

    Two of the region's largest health systems. Confirm either is in-network before choosing a Medicare Advantage plan.

Check your hospital before you switch plans

Networks change every year. If you use Medicare Advantage in Dallas, confirm your UT Southwestern or Methodist Dallas doctor is still in-network for the new plan year.

Programs can lower your drug costs

Extra Help and Medicare Savings Programs reduce Part D costs for qualifying incomes. We can walk you through whether you're likely to qualify.

Dallas Senior Insurance is not affiliated with or endorsed by any government agency. This directory is provided as a community reference; contact each organization directly for current hours, eligibility and services.

Questions about a program or your coverage?

We'll help you figure out which office to call, or review your plan while we're at it.